Reviews

At Caron Heating & Cooling, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Installation

55

10-Dec-2017

Product or service reviewed: Ductless Heat Pump Installation

Mike and Tim were great! Very polite, knowledgeable and extremely neat. They answered all our questions and kept me informed the entire time.

No Heat Service Call

55

20-Nov-2017

Product or service reviewed: No Heat

Everything went great. Brian was friendly, efficient and got the blower motor swapped out with no problems. The heat works great now, and is much quieter. Thank you for the quick service, I know how busy you are when the weather turns chilly.

Service Repair

55

15-Nov-2017

Product or service reviewed: Repair an Oil Fired Boiler or Radiator Heating System

John was awesome. He got my radiator to stop clanking and leaking so so far so good. He was also willing to try other things if draining off the water didn't work.

Humidifier Install

55

08-Nov-2017

Product or service reviewed: Installation of a Humidifier

Hi Stacy Thank you for the follow up. The follow up alone makes me happy with my decision to work with you. As for Brian, he was very polite and cleaned up. He reviewed the job with me before starting. If I had employees, I would only be too happy to have someone like Brian. He represents your company very well! Mark

Annual Maintenance

55

31-Oct-2017

Product or service reviewed: Oil Furnace Tune Up

John did a great job, he was on time, very professional, and personable. If I have a problem I would definitely use Caron HVAC. Thank you for getting back to me and completing my service as soon as you could.

Tune Up

55

05-Oct-2017

Product or service reviewed: Oil Furnace Tune Up

Service man was here right on time, very pleasant and knowledgeable, explained everything to me and was done in the time they said it would take.

AC Repair

55

15-Aug-2017

Product or service reviewed: AC Service

The owner stopped in when I first heard from the business office. He did not have a service truck with him but did a cursory eval and listened to my concerns and questions. He responded to all of them. At no time did I feel any pressure. We agreed on a service apt to do a total evaluation of the system. It happened the same day. The Technicians (1 was orienting) were pleasant and professional. They explained the purpose of the service call before starting anything. All I needed was some coolant at this time. There may be a "small leak" (gasket aging/drying or a pinhole), but after examining the system, there was no need "buy one today". The other company ("N") that I have worked with for years sent a technician who stated that my system had a leak, it was too much of a project that would cost "lots of money" to find and said I needed a new system. The sales rep provided his opinion and recommended replacement with a system that he was not sure was "big enough to accommodate the house". I have a small house. I asked why he would recommend that system if it was not large or efficient enough. I was told that a new system was the only way to go or wait until this one crashed during a heat wave leaving me w/o any AC. I felt pressured by the technician and the sales rep. to buy. I am sure that I will need a new system eventually plus the standards for more environmentally friendly coolant are changing. Systems age and requirements change. I called the business office ("N") to discuss the issue and how disappointed I was given our history of years together. I was told that the owner(s) would call me. Still waiting.......

AC Installation

45

10-Aug-2017

Product or service reviewed: Replaced existing central AC unit

Great service from beginning to end.They walked me through the whole process and explained exactly what would be done. The job took longer than expected as they encountered a few unexpected items but the foreman Mike was excellent about keeping us informed of the progress. Very happy with the professionalism and quality of work. They took the time to make the unit and ductwork as unobtrusive as possible. I would highly recommend Caron Heating and Cooling to anybody looking for work on their AC unit.

Central AC Installation

55

28-Jul-2017

Product or service reviewed: AC Installation

the guys were true professionals - they left our house as if they were never even here. They took their time to explain everything to me and we're very professional.

AC Repair

55

21-Jul-2017

Product or service reviewed: AC Service

Responsive and friendly scheduling. The technician was very professional, took time to explain and answer questions. Great customer service.

Installation

55

19-Jul-2017

Product or service reviewed: Installation

The install went great and so far so good. All of the technicians were great and very respectful. Mike and Allen were both very personable and pleasant to work with and got along well with each other during the install. They also spoke highly of the company and the owner which is always comforting to know the employees are happy in their work, and enjoy what they are doing.

AC Repair

55

09-Jul-2017

Product or service reviewed: AC Service

Arrived for appointment on time and was very professional. Was quick to diagnose and correct the situation.

AC Repair

55

06-Jul-2017

Product or service reviewed: AC Service

The Tech did great work today, Ron tells me the AC was up and running in 30 minutes! I sincerely appreciate the speedy response and repair! Thanks again. I'm giving you guys 5 stars!

AC Install

55

23-Jun-2017

Product or service reviewed: Installation of AC

The 2 technicians who did the installation were friendly, thorough and very professional. They took their time to show me how to work the system and explained what they were doing before they did it. Outstanding service.

AC Service

55

23-Jun-2017

Product or service reviewed: AC Service

We were very pleased with the technician, he was very professional and pleasant. I was also pleased with the office staff, who were also very professional, and pleasant to talk to. All in all, it has been a great experience.

Repair Service

55

22-Jun-2017

Product or service reviewed: AC Service

Very responsive, they came the same day I called in the middle of a heatwave to diagnose my AC issue.

Service Repair

55

22-Jun-2017

Product or service reviewed: Service-Repair an A/C unit

Your service guys were absolutely fantastic: professional, kind, thoughtful and diligent, and they solved the problem perfectly. As always, Caron did a great job. Much appreciated.

Repair Service

55

15-May-2017

Product or service reviewed: Repair a central a/c unit

When my central a/c broke down, I dealt with several unsatisfying companies before I called Caron Heating & Cooling. Now I wish I'd called Caron first. The other companies tried to sell me an expensive new unit but Caron Heating was the first to really look at my situation. They were able to fix my old unit for 10% of the cost of a new unit. This is a family owned business of dedicated professionals. I'll definitely call them again when I need something.

A/C Installation

55

09-May-2017

Product or service reviewed: Install of a Spacepak A/C system

Appreciate the service and the great job the guys did. Mike was a real foreman and committed to his work. Excellent commitment to a quality installation.

Service Repair

55

19-Mar-2017

Product or service reviewed: Repair Oil Fired Boiler

Caron came out on time after scheduling an appointment. The tech and owner were both very friendly and informative. They did not push any unnecessary products, replaced the circulators with great results as well as removing an old, unwanted flow check at no cost. When we had a subsequent issue with the temperature control they came out a few hours later and had the boiler back up and running in no time. Highly recommended.

Service

55

06-Mar-2017

Product or service reviewed: Repair Oil Furnace / Forced Air Heating System

They were prompt and knowledgeable

Install

55

09-Feb-2017

Product or service reviewed: Furnace Installation

we could not be happier utilizing Caron Heating to replace our heating system. Chris was great, installers were friendly and efficient and the office staff was extremely responsive. We would absolutely recommend Caron Heating & Cooling for all of your heating & cooling needs.
55

08-Dec-2016

Product or service reviewed: Central AC Repair

I did hire him, and he was a breath of fresh air. A very honest and knowledgeable man. He fixed our central air when 3 other companies wanted to change the whole system. I highly recommend him and will use his services in the future when needed.
55

10-Sep-2016

Product or service reviewed: AC repair

On one of the hottest, most humid days our AC unit stopped working, of course it was a Friday too. A neighbor recommend Caron Heating & Cooling to us. Good call! They came out and fixed our unitthat same day. A positive experience from the moment the receptionist answered the phone to the work being completed. Highly recommended!

Central AC Installation

55

23-Jul-2016

Product or service reviewed: A/C Install

The job was very well done and the company has certainly earned our most positive recommendation for the work that was performed.
55

23-Jun-2016

Product or service reviewed: A/C install

Caron heating & cooling was referred to me as a decent company to do business with... They did not disappoint. From the first call, I had an engaging conversation with Elaine and she did a great job accommodating my schedule. Chris came out to estimate my needs and Troy got back to me in a timely manner with a quote. I was vacationing in Hawaii and between email and phone calls we were able to coordinate a install date. They actually cared about getting my A/C running ASAP when returning from vacation! The installation went smoothly and Karen was very pleasant when she checked in with me later that day. I will definitely recommend Caron to others in the future!!!
55

24-May-2016

Product or service reviewed: Service a Centrail Air System

I had and A/C problem and the cooling fan was frozen. Chris came out, diagnosed it and got started on fixing the condenser. Soon after he got it all fixed and reconnected wires; made sure everything was in working order before leaving. He was a pleasure to work with and I would recommend him to anyone!
55

09-May-2016

Product or service reviewed: Ductless AC

Everyone that I have dealt with has been very professional, courteous and respectful throughout the process of having the AC system installed in our house. Chris arrived at my house and took the time to listen to our needs and explained the best options. Elaine in the office returned my calls immediately and kept me informed of any changes or updates in detail. The technicians showed up as scheduled, were very neat and clean as they worked and finished the job on time as promised. We are very pleased with the completed job. We look forward to working with you in the future. I would recommend your services to anyone that is looking for service/installation of a heating/air conditioning product. Thank you, Kevin and Susan
55

23-Mar-2016

Product or service reviewed: Furnace Installation

If anyone needs a new heating or cooling system I highly recommend Caron Heating and Cooling. They have serviced our house and rental properties for 10+ years. Awesome service, prices, and stand by all their work. Check them out if you need work done
55

16-Mar-2016

Product or service reviewed: Installation

Dear Chris, Just a quick note to tell you what a great guy the installer is. I found him to be very polite and I noticed that he even took his shoes off at the door. It's so good to see someone who's thoughtful and kind.
55

16-Mar-2016

Product or service reviewed: Installation

I am very happy with the service I received from Caron Heating & Cooling and would definitely recommend them to friends.
55

24-Feb-2016

Everyone involved did a great job, The service, installers, and Chris were very helpful. Thanks again for prompt service and sending qualified technicians.

55

23-Feb-2016

Chris Caron and staff are extremely professional and reliable. We have continuously been using their services for the past couple of years. Their honest approach and expedited availability has been unsurpassed. We recommend them to anyone who is seeking an honest reliable heating and cooling company.

55

01-Jan-2016

I like how responsive the company is – emergency or not. Always getting a personal call back within minutes makes all the difference!

55

01-Jan-2016

Installer was awesome. Very happy with the service.

55

01-Jan-2016

I just wanted to let you and Chris, know how professional my wife said Casper and Mike were. The installation looks great and the furnace is warming the house rather nicely

55

01-Jan-2016

As a small business owner I also know what it takes to run a small business and make a customer give 5 stars. I can tell you, Mr. Chris knows what he is doing and he deserves your business. Very professional, he gave me options to choose with different prices and all ways on time. Work with excellent quality.

55

01-Dec-2015

Great, I would highly recommend Caron Heating & Cooling to anyone looking for Heating or Central Air.