Reviews

At Caron Heating & Cooling, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Caron Heating & Cooling, Inc.

4.98275862069

(Based on 58 reviews)

55

01-Jun-2018

Product or service reviewed: AC Service

Everything was great. They were right on time and professional, explained everything to both me and my husband and were thorough. Thank you so much. We're looking forward to doing business with you. Laura
55

24-May-2018

Product or service reviewed: AC Service

Hello Caron, The technician you sent is an expert in his profession and has a wonderful personality with honesty - that makes great customer relationship. You've got me as a customer if I need any other service(s) done on the AC unit. Thank you so much, Eva

AC Repair

55

04-May-2018

Product or service reviewed: AC Service

Thanks again Karen for taking care of me so quickly. The technician that came out is a true professional, he did a great job. I would like to request him for future service/ maintenance. Scott

AC Tune Up

55

16-Apr-2018

Product or service reviewed: Ac Maintenance

We have been very happy with Caron HVAC service. Since we had our air conditioner installed by your company we have never been disappointed. Thank you so much.

AC Tune Up

55

13-Apr-2018

Product or service reviewed: AC Maintenance

David was great!!! Went above and beyond and was very polite and informative while he was here. He even found that a mouse had gotten into the ac unit and chewed some wires. Which he taped up and made sure it was running before he left. Strong work. Thanks a million!

Furnace Installation

55

09-Apr-2018

Product or service reviewed: Furnace Install

Hi Stacy The install was great! Your guys are awesome. Respectful, soft spoken, and careful. I told them yesterday one of my cats was afraid and under the bed.... they were careful not to leave the door open so he did not get out. I would use your company over and over. You all are amazing! Thank you, thank you!

Heat Tune Up

55

09-Apr-2018

Product or service reviewed: Maintenance on heating unit

they were both great, pleasant and answered any questions i had. good experience, no complaints.

Ac Tune Up

55

06-Apr-2018

Product or service reviewed: AC Tune Up

The appointment went well. Seth and David were on time and very informative. I had no problems at all. I was a bit distracted as I had to do some work while they were there so didn't have many questions for them. However, David did explain to me what they were doing and Seth went over the payment options after they were done. They both did a good job. Thanks for checking up on things and have a good day. Best regards, Steve

Water Heater and AC Tune Up

55

29-Mar-2018

Product or service reviewed: Annual Maintenance

Everything went well. I've given them "5 out 5 stars" in terms of service and professionalism. David and Seth took the time to answer all of my questions and walk me through the maint. agreement folder. Hopefully the new valve fixes the leaking issue but if not I'll reach back out to discuss a full system replacement.

Service Call

55

19-Mar-2018

Product or service reviewed: No Heat Service Call

Thanks for the follow up. Everything seems to be working well now. Seth was great yesterday and appreciate his help. He was quick and very nice. I wasn’t home this morning but my wife did say that the guys were really helpful. We’ll be reaching out to you in the early fall for the tuneup. Thanks again for helping us out.

Heat Tune Up

55

16-Mar-2018

Product or service reviewed: Tune Up

David and Seth were very professional and represented your company well.

Service Call

55

14-Feb-2018

Product or service reviewed: Service call

I was very pleased with David and Steve. They were very efficient and prompt. I asked for business cards so I could give them to my neighbors if they need them. Thanks so much!!

Heat Tune Up

55

01-Feb-2018

Product or service reviewed: Heat Tune Up

Your technicians did a great job - they were punctual, courteous, and provided feedback about the status of our heating system.

Service Repair

55

11-Jan-2018

Product or service reviewed: No Heat

Hi Stacy, Thank you for following up. The service was fantastic and the maintenance man was such a gentleman (very respectful of our home, great manners) and very knowledgeable. We will definitely be passing your name along. Many thanks for everything!

Service Appointment

55

01-Jan-2018

Product or service reviewed: Service for no heat

Everything went great with the technician. He was friendly, explained everything he found, and most importantly fixed the problem. :-) Thanks to you and Caron Heating for responding when lots of other folks had told me they couldn’t. Stephen

Service Call

55

29-Dec-2017

Product or service reviewed: No Heat Service Call

Hi Stacy, As expected, your technicians were awesome! I'm so impressed with the service you provide. I refer all of my friends and family to Caron's and trust I will be a customer for years to come. Please let me know if there is a particular site you'd like for me to leave positive feedback. I'm also happy to serve as a reference for other homeowners if requested. Email is always the best way to reach me. Thanks again for the prompt, professional service. 

No Heat Service Call

55

26-Dec-2017

Product or service reviewed: Service Call / Furnace Repair

Technician: David

We woke up the day after Christmas and our heat had stopped blowing hot air and our house was unusually cold. I called Caron Heating and Cooling and spoke to Stacy, who was very nice and helpful, she said that someone would be out early afternoon as there were a few calls ahead of us. She then called back shortly thereafter and said that she was actually sending someone right over. David arrived at my house and my wfe greated him with our two boys. He was extremely nice and very polite, he diagnosed the issue and got everything up and running in no time. Such a great experience! Great local business, quick, pleasant, professional and affordable, will definitely be calling them from now on!

Installation

55

15-Dec-2017

Product or service reviewed: New heating & cooling

We recently decided to upgrade our heating and cooling system from a 1 zone to 2 with a complete equipment replacement. The Caron Heating team did an excellent job. They are everything you should expect from a professional service provider. They are reasonable priced, they call back immediately and show up on time. Whenever we had a question, they responded immediately and when needed came by quickly. The office even helped with filing for Mass Save rebates. As a homeowner for 15+ years, they are the best home professionals we've worked with. I recommend them again and again.

Installation of a Hyper Heat Ductless System

55

12-Dec-2017

Product or service reviewed: Installation

Technician: Mike, Tim

We used to use window AC units as many people still do - Electric in NH is high as it is but, in 2016 with the AC units in the windows and all the electric we used in the how our bill was at average 220.00 per month - With the new "Mitsubishi ac units" we were able to regulate the AC in the house at a comfortable 72 degrees thoughout the summer - the units automatically shut down and gave us a steady cooling - our monthly dropped down to 178.00 at average. I also want to comment on the high technical crew that works at Caron - Inside and out was done perfectly and when the day was over everything was picked up and ready for the next day - Congratulation to Chis on a job well done with his team of young professional and yes that includes the great people I have spoken to on the phone. Merry Christmas and a great New Year

Service Call

55

11-Dec-2017

Product or service reviewed: Service Call

Technician: David

David did a great job while he was here was on time, very professional, took the time to diagnosis the issue which he stated he had a hard time due to the system being old but figured it out and made sure all the zones were working prior to leaving. He also showed me what the issue was. He was great.

Installation

55

10-Dec-2017

Product or service reviewed: Ductless Heat Pump Installation

The technicians were great! Very polite, knowledgeable and extremely neat. They answered all our questions and kept me informed the entire time.

No Heat Service Call

55

20-Nov-2017

Product or service reviewed: No Heat

Everything went great. The technician was friendly, efficient and got the blower motor swapped out with no problems. The heat works great now, and is much quieter. Thank you for the quick service, I know how busy you are when the weather turns chilly.

Service Repair

55

15-Nov-2017

Product or service reviewed: Repair an Oil Fired Boiler or Radiator Heating System

The technician was awesome. He got my radiator to stop clanking and leaking so so far so good. He was also willing to try other things if draining off the water didn't work.

Humidifier Install

55

08-Nov-2017

Product or service reviewed: Installation of a Humidifier

Hi Stacy Thank you for the follow up. The follow up alone makes me happy with my decision to work with you. The technician was very polite and cleaned up. He reviewed the job with me before starting. If I had employees, I would only be too happy to have someone like him. He represents your company very well! 

Annual Maintenance

55

31-Oct-2017

Product or service reviewed: Oil Furnace Tune Up

Your technician did a great job, he was on time, very professional, and personable. If I have a problem I would definitely use Caron HVAC. Thank you for getting back to me and completing my service as soon as you could.

Tune Up

55

05-Oct-2017

Product or service reviewed: Oil Furnace Tune Up

Service man was here right on time, very pleasant and knowledgeable, explained everything to me and was done in the time they said it would take.

AC Repair

55

15-Aug-2017

Product or service reviewed: AC Service

The owner stopped in when I first heard from the business office. He did not have a service truck with him but did a cursory eval and listened to my concerns and questions. He responded to all of them. At no time did I feel any pressure. We agreed on a service apt to do a total evaluation of the system. It happened the same day. The Technicians (1 was orienting) were pleasant and professional. They explained the purpose of the service call before starting anything. All I needed was some coolant at this time. There may be a "small leak" (gasket aging/drying or a pinhole), but after examining the system, there was no need "buy one today". The other company ("N") that I have worked with for years sent a technician who stated that my system had a leak, it was too much of a project that would cost "lots of money" to find and said I needed a new system. The sales rep provided his opinion and recommended replacement with a system that he was not sure was "big enough to accommodate the house". I have a small house. I asked why he would recommend that system if it was not large or efficient enough. I was told that a new system was the only way to go or wait until this one crashed during a heat wave leaving me w/o any AC. I felt pressured by the technician and the sales rep. to buy. I am sure that I will need a new system eventually plus the standards for more environmentally friendly coolant are changing. Systems age and requirements change. I called the business office ("N") to discuss the issue and how disappointed I was given our history of years together. I was told that the owner(s) would call me. Still waiting.......

AC Installation

45

10-Aug-2017

Product or service reviewed: Replaced existing central AC unit

Great service from beginning to end.They walked me through the whole process and explained exactly what would be done. The job took longer than expected as they encountered a few unexpected items but the foreman Mike was excellent about keeping us informed of the progress. Very happy with the professionalism and quality of work. They took the time to make the unit and ductwork as unobtrusive as possible. I would highly recommend Caron Heating and Cooling to anybody looking for work on their AC unit.

Central AC Installation

55

28-Jul-2017

Product or service reviewed: AC Installation

the guys were true professionals - they left our house as if they were never even here. They took their time to explain everything to me and we're very professional.

AC Repair

55

21-Jul-2017

Product or service reviewed: AC Service

Responsive and friendly scheduling. The technician was very professional, took time to explain and answer questions. Great customer service.

Installation

55

19-Jul-2017

Product or service reviewed: Installation

The install went great and so far so good. All of the technicians were great and very respectful. Mike and Allen were both very personable and pleasant to work with and got along well with each other during the install. They also spoke highly of the company and the owner which is always comforting to know the employees are happy in their work, and enjoy what they are doing.

AC Repair

55

09-Jul-2017

Product or service reviewed: AC Service

Arrived for appointment on time and was very professional. Was quick to diagnose and correct the situation.

AC Repair

55

06-Jul-2017

Product or service reviewed: AC Service

The Tech did great work today, Ron tells me the AC was up and running in 30 minutes! I sincerely appreciate the speedy response and repair! Thanks again. I'm giving you guys 5 stars!

AC Install

55

23-Jun-2017

Product or service reviewed: Installation of AC

The 2 technicians who did the installation were friendly, thorough and very professional. They took their time to show me how to work the system and explained what they were doing before they did it. Outstanding service.

AC Service

55

23-Jun-2017

Product or service reviewed: AC Service

We were very pleased with the technician, he was very professional and pleasant. I was also pleased with the office staff, who were also very professional, and pleasant to talk to. All in all, it has been a great experience.

Repair Service

55

22-Jun-2017

Product or service reviewed: AC Service

Very responsive, they came the same day I called in the middle of a heatwave to diagnose my AC issue.

Service Repair

55

22-Jun-2017

Product or service reviewed: Service-Repair an A/C unit

Your service guys were absolutely fantastic: professional, kind, thoughtful and diligent, and they solved the problem perfectly. As always, Caron did a great job. Much appreciated.

Repair Service

55

15-May-2017

Product or service reviewed: Repair a central a/c unit

When my central a/c broke down, I dealt with several unsatisfying companies before I called Caron Heating & Cooling. Now I wish I'd called Caron first. The other companies tried to sell me an expensive new unit but Caron Heating was the first to really look at my situation. They were able to fix my old unit for 10% of the cost of a new unit. This is a family owned business of dedicated professionals. I'll definitely call them again when I need something.

A/C Installation

55

09-May-2017

Product or service reviewed: Install of a Spacepak A/C system

Appreciate the service and the great job the guys did. Mike was a real foreman and committed to his work. Excellent commitment to a quality installation.

Service Repair

55

19-Mar-2017

Product or service reviewed: Repair Oil Fired Boiler

Caron came out on time after scheduling an appointment. The tech and owner were both very friendly and informative. They did not push any unnecessary products, replaced the circulators with great results as well as removing an old, unwanted flow check at no cost. When we had a subsequent issue with the temperature control they came out a few hours later and had the boiler back up and running in no time. Highly recommended.

Service

55

06-Mar-2017

Product or service reviewed: Repair Oil Furnace / Forced Air Heating System

They were prompt and knowledgeable

Install

55

09-Feb-2017

Product or service reviewed: Furnace Installation

we could not be happier utilizing Caron Heating to replace our heating system. Chris was great, installers were friendly and efficient and the office staff was extremely responsive. We would absolutely recommend Caron Heating & Cooling for all of your heating & cooling needs.
55

08-Dec-2016

Product or service reviewed: Central AC Repair

I did hire him, and he was a breath of fresh air. A very honest and knowledgeable man. He fixed our central air when 3 other companies wanted to change the whole system. I highly recommend him and will use his services in the future when needed.
55

10-Sep-2016

Product or service reviewed: AC repair

On one of the hottest, most humid days our AC unit stopped working, of course it was a Friday too. A neighbor recommend Caron Heating & Cooling to us. Good call! They came out and fixed our unitthat same day. A positive experience from the moment the receptionist answered the phone to the work being completed. Highly recommended!

Central AC Installation

55

23-Jul-2016

Product or service reviewed: A/C Install

The job was very well done and the company has certainly earned our most positive recommendation for the work that was performed.
55

23-Jun-2016

Product or service reviewed: A/C install

Caron heating & cooling was referred to me as a decent company to do business with... They did not disappoint. From the first call, I had an engaging conversation with Elaine and she did a great job accommodating my schedule. Chris came out to estimate my needs and Troy got back to me in a timely manner with a quote. I was vacationing in Hawaii and between email and phone calls we were able to coordinate a install date. They actually cared about getting my A/C running ASAP when returning from vacation! The installation went smoothly and Karen was very pleasant when she checked in with me later that day. I will definitely recommend Caron to others in the future!!!
55

24-May-2016

Product or service reviewed: Service a Centrail Air System

I had and A/C problem and the cooling fan was frozen. Chris came out, diagnosed it and got started on fixing the condenser. Soon after he got it all fixed and reconnected wires; made sure everything was in working order before leaving. He was a pleasure to work with and I would recommend him to anyone!
55

09-May-2016

Product or service reviewed: Ductless AC

Everyone that I have dealt with has been very professional, courteous and respectful throughout the process of having the AC system installed in our house. Chris arrived at my house and took the time to listen to our needs and explained the best options. Elaine in the office returned my calls immediately and kept me informed of any changes or updates in detail. The technicians showed up as scheduled, were very neat and clean as they worked and finished the job on time as promised. We are very pleased with the completed job. We look forward to working with you in the future. I would recommend your services to anyone that is looking for service/installation of a heating/air conditioning product. Thank you, Kevin and Susan
55

23-Mar-2016

Product or service reviewed: Furnace Installation

If anyone needs a new heating or cooling system I highly recommend Caron Heating and Cooling. They have serviced our house and rental properties for 10+ years. Awesome service, prices, and stand by all their work. Check them out if you need work done
55

16-Mar-2016

Product or service reviewed: Installation

Dear Chris, Just a quick note to tell you what a great guy the installer is. I found him to be very polite and I noticed that he even took his shoes off at the door. It's so good to see someone who's thoughtful and kind.
55

16-Mar-2016

Product or service reviewed: Installation

I am very happy with the service I received from Caron Heating & Cooling and would definitely recommend them to friends.
55

24-Feb-2016

Everyone involved did a great job, The service, installers, and Chris were very helpful. Thanks again for prompt service and sending qualified technicians.

55

23-Feb-2016

Chris Caron and staff are extremely professional and reliable. We have continuously been using their services for the past couple of years. Their honest approach and expedited availability has been unsurpassed. We recommend them to anyone who is seeking an honest reliable heating and cooling company.

55

01-Jan-2016

I like how responsive the company is – emergency or not. Always getting a personal call back within minutes makes all the difference!

55

01-Jan-2016

Installer was awesome. Very happy with the service.

55

01-Jan-2016

I just wanted to let you and Chris, know how professional my wife said Casper and Mike were. The installation looks great and the furnace is warming the house rather nicely

55

01-Jan-2016

As a small business owner I also know what it takes to run a small business and make a customer give 5 stars. I can tell you, Mr. Chris knows what he is doing and he deserves your business. Very professional, he gave me options to choose with different prices and all ways on time. Work with excellent quality.

55

01-Dec-2015

Great, I would highly recommend Caron Heating & Cooling to anyone looking for Heating or Central Air.